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Custom Products for Admin Orders in Shopware 6

Product information "Custom Products for Admin Orders in Shopware 6"

Configurable products in the administration too

Custom Products for Admin Orders extends the Shopware Custom Products extension by the step that is missing in the standard: your team adds configurable products directly on the order detail page in the administration and edits them there.

The same templates, options and validation rules your customers know from the storefront are used. Surcharges and tax rates flow into the order value via Shopware's price calculation.

Your benefits with Custom Products for Admin Orders

  • No more workarounds: Instead of free line items, notes and manually calculated surcharges, a regular order line item is created.
  • The same rules as in the shop: Templates, options and mandatory fields apply in the administration just as they do in the storefront.
  • The price is right automatically: Surcharges and tax rates flow into the order value via Shopware's price calculation.
  • Editable afterwards: An existing configuration can be reopened, adjusted and saved.
  • For orders that start outside the shop: Phone orders, quotes and repeat orders are created in the back office rather than in the customer's configurator.

Features at a glance

Add a custom product to the order

Under “Add product” you select the entry “Add custom product” and then a product with an assigned Custom Products template.

The full configurator in the admin

Selection, colour, image, checkbox, number, text, date and time as well as file uploads are available just as in the storefront.

File uploads via the media uploader

Uploads run through the administration's media uploader and end up in the same upload media folder as uploads from the storefront, so thumbnails, retention rules and folder structure stay consistent.

The price updates as you configure

As soon as options are selected, the order value is recalculated – including surcharges and tax rate.

Edit configuration

Custom products that have already been added are reopened via “Edit configuration” and adjusted there. Quantity changes are synchronised across the entire configuration.

View configuration

Via “View configuration” you see all selected options of a line item at a glance.

New and existing orders

The workflow applies when creating an order as well as on an order that already exists.

Who is Custom Products for Admin Orders suitable for?

  • B2B shops whose orders arrive by phone, email or quote
  • Shops with personalised products such as engravings, photo gifts or made-to-measure items
  • Service teams handling complaints and identical repeat orders
  • Shops that already use Custom Products and miss the configurator in the back office

Technical information & compatibility

  • Requirement: Shopware 6.7
  • Requirement: the Shopware Custom Products extension
  • Scope: order detail page in the Shopware administration
  • File uploads in the same upload media folder as uploads from the storefront
  • The storefront configuration remains unchanged
  • Configured line items behave like regular order line items
  • Installation via Extensions → My extensions in the Shopware administration

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Custom Products for Admin Orders

The official Shopware extension Custom Products must be installed and active; without it, the required templates are not available. Custom Products is part of Shopware from the Shopware Rise plan onwards. You also need Shopware 6.7 and at least one product to which a Custom Products template is assigned. You make the assignment on the product detail page under Specifications; you manage the templates themselves under Catalogues → Custom Products.

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Both when creating a new order and in an existing one. Open the order, click the selection field next to “Add product” in the item list and select the entry for custom products. In the dialog, you select a product with an assigned template and configure the options; mandatory fields are marked. After you confirm, the configured product appears as a line item and the order value is recalculated. Surcharges, taxes and discounts are determined by Shopware's standard price calculation, so there is no need to correct item prices manually.

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Yes. Open the order and select “Edit configuration” for the item in question; then adjust the options and confirm the change. If you change the quantity of the item, the associated options and surcharges are carried along. For complaints or identical reorders, your team can thus reopen the existing configuration instead of sending the customer through the configurator again.

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All option types from Custom Products are also available in the admin order area: select, colour selection, image selection, checkbox, number, text, date and time, and file upload. Uploads run via the familiar Shopware media management and end up in the same upload media folder as uploads from the Storefront. Thumbnails, retention rules and folder structure therefore remain the same, regardless of where a file comes from.

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