Pickware consulting and planning
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Product information "Pickware consulting and planning"
Planning Pickware, setting it up and embedding it in the team
As a Pickware partner agency, SYNERGY NETWORKS accompanies the introduction of Pickware: from process analysis through warehouse planning and hardware recommendation to setup and training for your team.
Pickware covers warehouse management and point of sale within Shopware. Whether it fits and how it should be tailored is decided beforehand – based on your routes through the warehouse, your order volumes and your returns. That is where we start. You obtain the licences and the hardware directly from Pickware; we advise, plan, set up and train.
Your benefits with Pickware consulting
- A decision based on your workflows: We look at your processes before modules and devices are discussed.
- Suitable hardware instead of a catalogue pick: We recommend scanners, printers and devices based on your routes and volumes in the warehouse.
- Setup from one source: Warehouse, devices and printers are configured and connected to each other.
- Your team can work with it: Training is part of it, so the rollout does not fail on operation.
- Clear roles: Licences and hardware come from Pickware, consulting and implementation from us.
- Extendable: On-site walkthrough, warehouse setup and support can be booked as additional packages.
Our services at a glance
Advice on introduction
We clarify which Pickware modules fit your workflows – and which you do not need.
Warehouse planning
Storage locations, routes and structure are planned so that putaway and picking work together.
Hardware recommendation
We name the devices that suit your warehouse: scanners, printers, label printers and mobile devices. They are obtained from Pickware.
On-site walkthrough and process analysis
As an additional package: we look at the workflows in the warehouse before planning begins.
Warehouse and hardware setup
As an additional package: setting up the warehouse in Pickware and connecting printers, label printers and Pickware Mobile.
Training and support
As an additional package: training for your team and support after go-live.
Who is Pickware consulting suitable for?
- Merchants introducing Pickware who want to know beforehand whether it fits
- Shops with error-prone or time-consuming warehouse workflows
- Businesses that reach their limits at peak times
- Warehouses that have grown over the years without a consistent structure
- Teams already using Pickware who want to revise the setup
Frequently asked questions
Do you sell Pickware licences and hardware?
No. You obtain licences and hardware directly from Pickware. We advise, plan, set up and train.
What does the consulting include?
Advice on introduction, support with warehouse planning and a hardware recommendation.
What comes in addition?
On-site walkthrough with process analysis, warehouse setup, hardware setup as well as training and support. You book these packages as needed.
Do you come to our warehouse?
As an additional package, yes. A walkthrough reveals routes and bottlenecks that cannot be assessed remotely.
Which devices do you set up?
Printers, label printers and Pickware Mobile are connected and linked to the warehouse.
Do we need Shopware for this?
Yes. Pickware builds on Shopware, and our consulting relates to Shopware shops.
Do you train the whole team?
Yes. Training and support for your team can be booked as a package.
Scope and framework
- Core service: advice on introduction, warehouse planning and hardware recommendation
- Additional packages: on-site walkthrough with process analysis, warehouse setup, hardware setup, training and support
- Hardware setup: printers, label printers and Pickware Mobile
- Procurement: Pickware licences and hardware directly from Pickware, not from SYNERGY NETWORKS
- Requirement: a Shopware shop for Pickware to build on
- Role: SYNERGY NETWORKS is a Pickware partner agency
Request Pickware consulting – we will look at the workflows in your warehouse.
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Pickware
ickware is an inventory management system with a warehouse management system (WMS) and a point-of-sale system (POS) for Shopware 6. You install Pickware as an extension from the Shopware Store, and it is integrated directly into the Shopware Administration. You process orders, stock and purchasing where you also manage your shop. Apps for iPhone and iPad are available for the warehouse and the till. You manage your Pickware products through a Pickware account.
Pickware is available in four plans. Prices are per month plus VAT, with the annual-contract price in brackets:
- Starter: €99 (€89), 1,000 orders per month included, each additional order €0.20
- Advanced: €299 (€269), 1,500 orders included, each additional order €0.15
- Professional: €599 (€539), 2,000 orders included, each additional order €0.15
- Enterprise: on request
Licences for WMS (per device) and POS (per till) are added independently of the plan.
Starter covers shipping, goods receipt, warehouse management and returns. Advanced adds purchasing, accounting with DATEV integration, bills of materials and sets, extended WMS features such as multi-stage picking, and support by email and phone. Professional also includes quotes, extended permission management, custom fields and order documents, and API access. Enterprise is designed for merchants with high order volumes and includes custom development, among other things. We are happy to work out the right plan with you.
Yes. You can test Pickware free of charge for 30 days without entering a credit card. The trial ends automatically and does not renew. A free live demo by video of about 30 minutes is also available.
The WMS app runs on iPhone, iPad or iPod with iOS 15 or later. Each device needs a WMS licence at €199 per month (€179 with an annual contract). You scan with the device's camera or with a Linea Pro 5 or Linea Pro 7 scanner case. For delivery notes and invoices, a network printer with IPP and two paper trays is suitable; for shipping labels, a label printer with ZPL, such as the Zebra ZD421. Pickware recommends one device per workstation plus a spare device for peak times.
Pickware POS runs on iPad or iPhone with iOS 15 or later and costs €149 per till licence per month (€134 with an annual contract). You also need a cash drawer, a receipt printer and, if required, a barcode scanner. Card payments run via Zettle by PayPal, Mollie or ZVT-compatible terminals. In Germany, the till complies with KassenSichV using the fiskaly cloud TSE; in Austria, it complies with RKSV. Click & Collect and in-store returns of online orders are supported.
DHL, DHL Express, DPD, GLS, UPS, Post AT and Post CH are included in all plans. Further carriers can be used via the Sendcloud integration.
Yes. You can transfer existing data such as bin locations, stock, suppliers and bills of materials via CSV import or the API. We support the switch so that Pickware is up and running in your shop in a short time.
The current Pickware extension is compatible with Shopware 6.6 and 6.7. Pickware already runs with the Shopware Community Edition; a paid Shopware plan is not required.
Pickware handles returns and stock management itself. The Shopware features Return Management and Multi-Inventory are therefore not used in parallel, so that returns and stock movements are only booked once. With Shopware Custom Products, some option details, such as surcharges in returns or additional information on WMS delivery notes, are not transferred automatically. We check this for your shop during setup.
As a Pickware partner, we advise you on choosing the plan, set up Pickware in your Shopware shop and transfer your stock data. Our customers have Pickware ready for use in a short time. Please get in touch.